CGA Store Leader Training Seminars

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Empower Your Store Leaders

Help your store leaders unlock the next level of leadership. CGA and the CGA Educational Foundation are hosting one-day Store Leader Training Seminars in Northern and Southern California this summer to enable your team’s growth and professional development. Our seminars are an affordable way to build effective leaders who empower their teams and excel in service. 

What to Expect

Grocery veteran and leadership expert Steve Black will share his signature 5 Rules to unlock your team’s potential and transform culture in the workplace. Special guest Dave Davlin will discuss three essential ingredients for developing a purpose-driven mentality to achieve a fulfilling career and balanced life. Learn more about our speakers below.

Who Should Attend

  • Store Directors
  • Assistant Directors
  • Department Managers

Seminar Dates

Southern California

  • Tuesday, July 23, 2024
  • Hilton Costa Mesa

Northern California

  • Thursday, July 25, 2024
  • Hilton Concord

Recruiting

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Tips for Store Leaders by Stan Phelps

Involve current employees in the recruiting process to gain valuable insights and

referrals for candidates who fit the company culture.

Intel’s new hires have dedicated greeters and gifts waiting for them when they arrive on their first days as a part of their hands-on new employee orientation.

Tip: Leverage your team’s network to attract top talent.

Independent Grocers Practice Their Swing ⛳️

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The independent grocery community soaked up the sun and connected on the golf course at the 2024 Independent Grocers Golf Tournament on June 5 in Rohnert Park, CA.

This annual tournament allows independent grocers, wholesalers, and suppliers to network while practicing their swing for a productive day of golf, sampling product from sponsors, and strengthening business relationships. After a day of play, attendees gathered back at the clubhouse for a raffle and silent auction. Grand Prize winner Darin Austin took home a week’s stay in Mexico.

CGA thanks our 2024 sponsors for supporting the event, and our attendees for spending their day with us! Check out our winners and event photos below.

First Place:

Elliot Stone

Aaron Stone

Sean Corey

Don Moresco

Second Place:

Dennis Albrecht

Jeremy Markus

Bennie Tiappon

Tim Albrecht

Longest Drive:

Darin Austin

Hayley Miller

Grand Prize Winner:

Darin Austin

SB 553 Compliance Toolkit

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Workplace Violence Prevention Resources

In September 2023, the State of California enacted a Workplace Violence Prevention Law (SB 553) which creates onerous requirements for nearly every California employer. By July 1, 2024 employers must establish, implement, and maintain an effective written Workplace Violence Prevention Plan to be enforced by Cal/OSHA. Additionally, employers must train their workforce about the company’s prevention strategies. 

CGA put a toolkit together for members with resources for compliance and implementation. Click the members-only link below to access the toolkit.

Mentoring

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Tips for Store Leaders by Stan Phelps

Implement mentorship programs to encourage knowledge sharing and support among employees.

Capital One runs a Buddy Assimilation Program. The program matches veterans with newcomers. “Buddies” show the newbies around, have lunch with them, and act as a resource. After a month of training, new employees work “in the nest” for two weeks fielding incoming calls with plenty of support. Hands go up whenever a trainee has a question, and a roving supervisor runs over to help. Once on their own, employees work within teams. But they’re never far from a helping hand as team leaders and “floor walkers” decked in bright red and yellow vests are always available to answer questions.

Tip: Pair experienced employees with newcomers to facilitate learning and professional development.

Workplace Violence Prevention Webinar

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SB 553 Compliance

Wednesday, May 1 | 10:00 – 11:30 am

The State of California recently enacted a Workplace Violence Prevention Law (SB 553) which creates onerous requirements for nearly every California employer. By July 1, employers must establish, implement and maintain an effective written Workplace Violence Prevention Plan to be enforced by Cal OSHA. Additionally, employers must train their workforce about the company’s prevention strategies.

During CGA Educational Foundation’s upcoming webinar, CalOSHA experts Rachel Conn and Andrea Chavez of Conn Maciel Carey LLP will provide an in-depth overview of the requirements of the law and practical implementation advice including:

  • Workplace violence definitions and types
  • Elements of a written workplace violence prevention plan
  • Employee training obligations
  • Recordkeeping requirements including details on maintaining a violent incidents log

Presenters: Rachel Conn and Andrea Chavez, Conn Maciel Carey LLP

Join us on Wednesday, May 1 from 10:00 – 11:30 am PST for this presentation.

Free for CGA members | $75 for non-members.

CGA Sponsors Food Access Bill

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Through year-round advocacy at the State Capitol, CGA works to ensure that grocers and their local communities thrive in California. With more than 11 million Californians residing in food deserts according to recent USDA data, CGA is supporting a legislative effort to expand food access and help bring grocery stores to food insecure areas.

CGA is sponsoring The Food Desert Elimination Act (SB 1419) in collaboration with Senator Rubio, which seeks to provide financial assistance to grocery stores operators who wish to establish a store within a delineated food desert or areas at risk of becoming food deserts.

You can help the effort by urging your legislators to support The Food Desert Elimination Act. To take action, click here to submit a letter to your elected officials in support of SB 1419— it takes less than 60 seconds. Stand with California’s grocery community in calling for new incentives for grocers to expand food access across the state!

2024 Store Leader Training Seminars

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Sessions and Guest Speakers

The 5 Rules

Leaders want results, but only 5% have plans in place to develop their teams.

It doesn’t take a complex plan to create transformation – it just needs The 5 Rules. Based on over 45 years of leading thousands of employees, Steve Black has distilled essential principles that produce results into this one book.

Unlock the potential within yourself or in others by introducing these five rules into all aspects of life – you won’t regret it! For families looking to strengthen generational bonds or individuals searching for personal growth, these five rules can revolutionize any life they’re applied to.

  • Do Your Job: A simple rule but there’s more to it than you think.
  • Be Kind: Kindness is important to your success as a leader and the success of your team.
  • No Surprises: The importance of communicating.
  • No Drama: How exaggerated facts or feelings can do harm within your team.
  • Protect the Brand: In everything you do, you represent the brand.

Steve Black

Author, Coach, Leader & CEO

With 45 years of expertise in the retail grocery arena, Steve Black has had a remarkable career.

He’s been an integral part of companies that are true innovators and trailblazers, such as Rouses Markets, Lucky’s Farmers Markets, Sprouts Farmers Markets, and Sunflower Farmers Markets, to name a few.

His leadership-focused mindset and hands-on experience have enabled him to contribute valuable insights at every turn-impacting businesses through coaching & training teams dedicated towards personal growth on both individual & organizational levels.

Steve Black and his wife, Melanie, along with their daughter, Taylor, live in Colorado and enjoy spending time outdoors on their four-wheelers, trout fishing, photography, and traveling to see their two sons, daughters-in-law, and six grandchildren.


The Game-Winning 3 – Making It Count … In Business and In Life

Success can be defined in its simplest form as making life better for someone else. Whether it comes in creating a better product, helping to relieve someone’s stress or pain, bringing someone laughter or joy or helping someone get more out of their life, success is always about serving.

This being the case, the key to success in any business lies not only in the development of great products and services, but more importantly in the development of great people. In this insightful presentation, Dave Davlin shares three essential ingredients for developing a purpose-driven mentality to achieve a fulfilling career and balanced life.

Three Learning Outcomes:

  • Developing vision and defining one’s sense of purpose
  • Recognizing and embracing the importance of creating positive and memorable experiences with fellow workers and family members
  • Understanding and embracing the value of service in the pursuit of success

Dave Davlin

Over 25 years ago, Dave Davlin began bringing smiles to faces with a form of entertainment he developed as a young boy. From NBA and major college arenas across America to the Summer Olympic Games in Seoul, South Korea— and even to the world-famous Branson Strip— “Travelin” Davlin has entertained people of every age and background. His amazing ability with basketballs even landed his name and picture in the 1990 Guinness Book of World Records.

Dave began to hone his speaking skills in the early 90’s as a national speaker in the public schools across America. Combining his entertainment ability with a powerful message, he was instrumental in the fight for education and against drugs. From public school students to CEOs, Dave’s message has made a difference in the lives of thousands, and his impact continues to grow each year as he shares his philosophy and wisdom through speaking and writing.

Feedback

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Tips for Store Leaders by Stan Phelps

Offer constructive feedback regularly to help employees understand their strengths and areas for improvement. This promotes professional growth and strengthens their commitment.

Long before he became CEO of iProspect, back as an analyst at Bain Capital and KPMG, Robert J. Murray had an idea on how you should run a services business. “One thing that always surprised me in prior work experiences is when your assets walk out the door each day, why aren’t companies doing more to value the people doing the business?” Mr. Murray thinks he’s found the answer to that, and quite a large number of his employees happen to agree. Mr. Murray’s formula: hire competitive people; promote early and often; give constant feedback, including iProps—notes of encouragement. “We are a meritocracy. When positions come open, we don’t care if you’ve been here six months or six years—we will promote the best person into that position,” he said.

Tip: Foster a culture of open feedback and continuous improvement.

Grocers Advocate at the State Capitol

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Grocery retailers and suppliers traveled to Sacramento in early April for CGA’s Grocers Day at the Capitol event to advocate on behalf of California’s grocery industry.

Grocers met with lawmakers and staff to educate them on the grocery industry’s most pressing issues and speak to their firsthand experience running a business in California. While the day’s top priority was sharing the impacts of retail theft on stores and communities, grocers also asked for legislators’ support on two food access bills, and asked for opposition on harmful self-checkout and store closure bills that would negatively impact stores and customers.

In addition to legislative meetings, attendees were joined by guest speakers from the Capitol community. Journalist Laurel Rosenthal, Sacramento bureau chief for the Los Angeles Times, joined us to share her insights on the legislative landscape and takeaways from the March primary election. Members of the Assembly Public Safety Committee Asm. Rick Chavez Zbur and Asm. Juan Alanis joined us for a candid fireside chat around retail theft.

This year’s event also featured the inaugural Legislative Bagging Competition with Senate Candidate Christopher CabaldonAsm. Greg Wallis, and Asm. Tom Lackey, judged by our friends at Nugget Markets. Our day of advocacy wrapped up with a President’s Reception back at CGA Headquarters to mix and mingle with lawmakers and members of the Capitol community.

Thank you to all who joined us for a productive advocacy day! Check out event photos below.