Independent Operators Symposium


The Independent Operators Symposium offers a timely sanctuary to restore your mind and be re-inspired.

For most in our industry, this past year has been filled with endlessly-long days spent navigating ambiguous circumstances and anxiously focusing on the safety of your business, your employees and your customers. 

The 2021 Independent Operators Symposium arrives at just the right time. You deserve a respite and this year’s event offers a stress-free place to pause, reflect and refocus on preparing your business for the road ahead. It is an exceptional opportunity to reconnect with your peers and important industry partners, while you determine the next move for your business. 

We invite you to gather for a week of inspiring speakers, practical, moderated share group discussions and just the right setting to give yourself a much-needed break.

Join us June 6-13, 2021, at the Fairmont Orchid on the beautiful Big Island of Hawaii to rejuvenate your spirit and improve the health of your business. You will come away with a renewed energy and fresh ideas that will benefit your business for years to come!

We’ll see you in the islands!


Each year CGA assembles an impressive line-up of well-respected experts to address some of the key opportunities and challenges facing today’s independent grocery business leaders.

Educational sessions are designed to be informative and interactive, with ample time for dialogue and to share best practices. You’ll return from the symposium with fresh ideas and a renewed drive to improve your business for years to come. The educational program for this year is still taking shape. Click HERE to view 2020’s exciting line-up of speakers.  

Coffee with Counsel returns! This year’s Symposium will once again host a free flowing, share group session with CGA’s General Counsel, where owners will contribute to discussions on succession planning, employment and compliance issues among others.


The Independent Operators Symposium is a perfect blend of inspirational educational programming coupled with entertaining social events and plenty of free time to enjoy The Big Island and relax in one of the world’s most incredible natural settings. See our Schedule of Events.


Fairmont Orchid
Big Island, Hawaii

Imagine an island oasis where bright blue skies, a shimmering golden sand beach and an abundance of tropical blooms create a lush vibrant retreat for all. Fairmont Orchid is this very special place, and we look forward to welcoming you with aloha to our oceanfront paradise. mmerse yourself in an authentic Big Island vacation experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

Hawaii Travel Requirements

For current information on travel requirements for visiting Hawaii, click HERE.

Our host hotel for this year’s Symposium, the Fairmont Orchid Resort, will be following all the latest prescribed guest safety protocols. This includes increased the frequency of cleaning and disinfecting, contactless temperature screening upon arrival and masks required in all public areas and when physical distancing cannot be maintained. For more information visit the hotel’s website

Event Cancellation Information

Please note, to receive a refund for payment of registration, notification must be received in writing no later than April 20, 2021.  Registration received after this date are non-refundable, but substitutions will be allowed.

In the unlikely event of cancellation of the 2021 Independent Operators Symposium, a full refund will be issued to all registered attendees.


Email Beth Wright, CGA, or call (916) 448-3545.

CGA Thanks the 2021 Symposium Sponsors