Tips for Store Leaders by Stan Phelps
Invest in employee development through training programs to enhance their skills and show you value their growth.
Wegman’s, the grocery store chain that started in upstate New York, offers employees two to three times more training than other grocery stores. In turn, turnover at the chain is only seven percent compared to 19 percent industry-wide.
Tip: Provide regular opportunities for learning and growth to nurture a motivated and capable workforce.