You’ve Just Experienced A Data Breach…Now What?!

In a day and age where you can’t turn on the news without hearing about another data breach, understanding your exposure and being prepared for what could happen to you has never been more important.  A few interesting facts from Verizon Security Consultants 2013 Data Breach Investigations Report. In a sample of 47,000 reported incidents with 621 confirmed breaches:

  • 78% were not highly difficult involving little to no resources or customization of software.
  • 75% were not targeted at a specific individual or company
  • 66% of breaches took months (62%) or years (4%) to discover

Susan J. Beresford, Vice President, with Marsh Risk & Insurance Services, will  talk through the data breach risk factors, current landscape, potential costs, and best practices pre & post breach.

July 31, 2013

Crisis Management in Action | The Tuscon Tragedy

On the morning of January 8, 2011, a gunman opened fire during a community meeting hosted by U.S. Representative Gabrielle Giffords in Tuscon. The event took place in a supermarket parking lot in a small suburban community and created waves of shock throughout the United States and abroad.

During a crisis an effective incident management strategy is critical. Have you recently evaluated whether or not your company has adequate plans in place to:

  • Maintain connectivity and continuity,
  • Handle media relations,
  • Maintain information security,
  • Assist law enforcement,
  • Deliver high-volume and multi-channel communications, and
  • Ensure employee safety

Join Safeway’s V.P. of Loss Prevention, Kathleen Smith as she shares lessons learned during a critical incident and the importance of an effective crisis management strategy.

Presenter: Kathleen Smith, Vice President of Loss Prevention, Safeway

June 19, 2013

Managing Hazardous Waste

Recent federal and state enforcement actions have targeted grocers and other retailers for hazardous waste violations. In light of this increased focus, grocers and other retailers need to be informed about California’s hazardous waste regulations, and how to properly handle damaged and returned hazardous products in their stores. Many grocers are unaware of the wide variety of products sold in their stores that are hazardous materials, and become hazardous waste under the law when they are returned and cannot be used or are damaged.

Presenter: Clif McFarland & Leila Bruderer, Downey Brand Attorneys, LLC

May 22, 2013

Best Practices | Meal and Rest Breaks Compliance

In April of last year, the California Supreme Court issued its long-awaited decision in Brinker v. Superior Court, which clarified an employer’s obligations with respect to providing meal and rest periods to employees. While the decision is overall a favorable one for employers and reduces some of the most difficult burdens in connection with meal and rest periods, it also raises a number of issues for companies as they assess the most effective and efficient ways to fulfill their obligations to employees. This webinar will focus on what steps an employer must take to ensure that it complies with its legal duty to “provide” meal and rest periods to non-exempt employees. For example, how should an employer track deviations from the meal period policy and correct them? How much control should managers be given to dictate employee meal periods? With respect to rest periods, what are the best practices for rest period compliance? What records (if any) should employers maintain regarding rest periods taken by employees? The webinar will address all of these issues and more, with an interactive program that will combine what the law requires with their practical application for California employers.

Presenter: Kate Visosky and David Van Pelt, Attorneys at Law, Sheppard Mullin

April 17, 2013

Food Safety Modernization Act: The Impact at Retail

This webinar offers insight and analysis of the draft FSMA rule and its impact on CGA Members on their procurement and store operations. This webinar also provides an update on the work being done by United Fresh’s Produce Rule and Preventive Control Rule working groups, comprised of experts and produce and retail industry leaders, to lead a series of meetings on the proposed Produce Safety and Preventive Controls Rules.

Presenter: Dr. David Gombas, Sr VP of Food Safety & Technology, United Fresh
Jeff Oberman, Vice President, Trade Relations, United Fresh

March 20, 2013

Connecting with Shoppers in a New Economic Age

The shopping landscape is continuing to evolve and shoppers are more taxed than ever to balance their needs and their wallets. Shoppers are also coming to the stores better prepared than ever for the “battle”. Today, some shoppers spend as much as an hour getting ready to maximize their deals as they make their way down the aisles of our various channels. Understanding how to appeal to their everyday needs and wants is critical to maximizing your success whether it’s through EDLP or targeted efforts, winning the shopper is more critical than ever.

Presenter: Larry Levin, SymphonyIRI Group

February 27, 2013

Shopping Topography: Mapping the Pathways to New Consumer Purchase

While consumers continue to shop, even in the face of prolonged economic recovery, much has changed about the way they shop. Today’s consumers are faced with more product and brand choices, Channel options and economic pressures than ever before. They are also much savvier than any time in modern shopping history. Consequently, the need to understand the true picture underlying the HOW—and WHY—of shopping has never been greater.

Shopping Topography looks at the wider contexts of how and why consumers shop by taking a holistic approach to behaviors, expectations and experiences.

Presenter: June Jo Lee, The Hartman Group

January 30, 2013