On the morning of January 8, 2011, a gunman opened fire during a community meeting hosted by U.S. Representative Gabrielle Giffords in Tuscon. The event took place in a supermarket parking lot in a small suburban community and created waves of shock throughout the United States and abroad.
During a crisis an effective incident management strategy is critical. Have you recently evaluated whether or not your company has adequate plans in place to:
- Maintain connectivity and continuity,
- Handle media relations,
- Maintain information security,
- Assist law enforcement,
- Deliver high-volume and multi-channel communications, and
- Ensure employee safety
Join Safeway’s V.P. of Loss Prevention, Kathleen Smith as she shares lessons learned during a critical incident and the importance of an effective crisis management strategy.