Independent Operators Symposium

Attendees inspired to lead, explore and communicate

While most of us employ a variety of communicate styles in daily work and personal situations, most of us also settle into a single pattern, according to communications expert Cassandra Pye.

That was just one of the key messages delivered at the January 2017 Independent Operators Symposium in Maui.

“Our speakers really hit the mark with our independent operators,” said CGA President Ron Fong. “Our goal has been to continually refine this annual independent grocer-focused event and we accomplished just that again this year.”

The Symposium’s educational offering included three mornings of presentations featuring well-known inspirational presenters. Along with Pye’s lively discussion of the most effective styles of communication, attendees heard from New York Times bestselling author Tommy Spaulding, President of Spaulding Companies Corp, an international leadership development, training and executive coaching organization.

Spaulding shared numerous stores and leadership lessons from heart-led leaders that prove that living and leading from the heart can change organizations, careers and lives.

Rounding out the trio of presenters was bestselling author and award winning filmmaker Eric Saperston. For the past 20 years, Saperston has been cold-calling world leaders, business tycoons, entertainment icons, visionaries and pioneers to ask about the lessons they’ve learned, struggles they’ve endured and what advice and counsel they would give others.

“Each presenter delivered their message in their own unique way,” Fong said. “Their presentations where extremely inspiring and really resonated with everyone attending.”

In opening the educational program, Pye, CEO of 3.14 Communications, facilitated a lively, high-energy, interactive discussion on the most effective styles of communication – in both professional and personal (family) settings.

Attendees learned to spot all five styles of communicating – preparing attendees to lead and manage clearly by using exactly the right communication approach.

The Fairmont Kea Lani Hotel on the tropical Hawaiian island of Maui was the site of this year’s Symposium. In addition to its inspiring educational programming, the Symposium provided numerous networking opportunities and social events, allowing independent retailers and their supplier partners to strengthen friendships and forge new business relationships.

“Our goal has been to create an atmosphere conducive to stepping away from one’s day-to-day business operation and relax, recharge and gain new perspectives that will help build a more successful company in the coming year,” Fong said. “We look forward to many more independent grocers to join us next year!”


2017 Independent Operators Symposium

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