SB 553 Compliance Toolkit

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Workplace Violence Prevention Resources

In September 2023, the State of California enacted a Workplace Violence Prevention Law (SB 553) which creates onerous requirements for nearly every California employer. By July 1, 2024 employers must establish, implement, and maintain an effective written Workplace Violence Prevention Plan to be enforced by Cal/OSHA. Additionally, employers must train their workforce about the company’s prevention strategies. 

CGA put a toolkit together for members with resources for compliance and implementation. Click the members-only link below to access the toolkit.

Mentoring

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Tips for Store Leaders by Stan Phelps

Implement mentorship programs to encourage knowledge sharing and support among employees.

Capital One runs a Buddy Assimilation Program. The program matches veterans with newcomers. “Buddies” show the newbies around, have lunch with them, and act as a resource. After a month of training, new employees work “in the nest” for two weeks fielding incoming calls with plenty of support. Hands go up whenever a trainee has a question, and a roving supervisor runs over to help. Once on their own, employees work within teams. But they’re never far from a helping hand as team leaders and “floor walkers” decked in bright red and yellow vests are always available to answer questions.

Tip: Pair experienced employees with newcomers to facilitate learning and professional development.